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Services

Management, Information Technology and Business Consulting services exclusively available to the public sector.

Business Consulting Services

At Schafer Consulting, we clearly understand the challenges facing most local governments as our vertical market is 100% focused on the public sector. Our extensive experience guiding public sector in their business and technology challenges has provided us with an expert understanding of the unique environment in which government agencies operate, and the skills to address the complexities of their ecosystem. We provide an unbiased approach to systems evaluation, project management, independent assessment and procurement assistance for enterprise solutions in the Tier 1 and Tier 2 market space, including both on premise and cloud-based solutions.

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Enterprise Resource Planning

1.

Enterprise Resource Planning

At Schafer Consulting we believe that ERP implementation should be your solution, not the beginning of a new set of problems. You'll move smoothly from beginning to end, and beyond, with the guidance of our certified implementation consultants.

IT Strategy

2.

IT Strategy

As our clients seek to optimize and innovate their IT strategy, we help them align their organization’s direction while managing technology portfolios. Our team of consultants and architects will work collaboratively alongside with you to assess and define the enterprise business model and enterprise strategy. They will assist your executives with envisioning and achieving an IT-enabled future to meet your business objectives.

Business Process Innovation

3.

Business Process Innovation

Founded in 1999, Schafer Consulting as a firm has over 15 years of experience, and our consultants have decades more of combined experience working within the public sector. We understand how different organizations function, we understand daily pain-points, and we keep up to date with current trends within the industry, and what those trends mean for the public sector.

Change Management

4.

Change Management

Schafer Consulting understands thatbefore any business transformation can be considered successful, adoption and acceptance of changes by the affected partiesmust be reflected within any plan, from beginning to end. In conjunction with the actual implementation, if requested, Schafer will develop a full Change Management plan, taking into account the current state, transition state, and future state of the client, in order to understand and prepare for the potential impact that changes of any size may bring.

Systems Integration

5.

Systems Integration

Schafer Consulting provides technology-based business solutions to help you achieve greater efficiencies in operations and reduce costs. We design and build custom solutions, and we also implement and integrate commercial software applications such as ERP, CIS, CRM and EAM systems from several leading vendors.

Learning Solutions

6.

Learning Solutions

Schafer Consulting has extensive experience in the development of training materials and its delivery. We can provide you with the tools using our train-the-trainer methodology or deliver training directly to your end users.Through analysis and identification, design, implementation and evaluation, your organization can efficiently reduce stakeholder resistance, improve employee skill levels, and increase commitment.

Enterprise Resource Planning

At Schafer Consulting we believe that ERP implementation should be your solution, not the beginning of a new set of problems. You’ll move smoothly from beginning to end, and beyond, with the guidance of our certified implementation consultants.

 

Our powerful combination of extensive business, technical and industry-specific experience provides a fine-tuned, comprehensive approach to your implementation process, whether you choose a Cloud-based solution, traditional in-house or hybrid enterprise deployment.

End-to-end Schafer Consulting Solutions include:

Pre-Implementation Assessment

Implementation Management

Post-Implementation Support

ERP Needs Assessment/Selection

Software selection is very complex and critically important to the success of your organization. At Schafer Consulting, we utilize a proven software selection strategy, which includes all pre-implementation elements such as the development of a Business Case, team formation, needs assessment analysis, requirements definition, development of Request for Proposals (RFP), evaluation of proposals, development of software demonstration scripts, and contract negotiations. Our goal is to take a comprehensive approach in order to provide the framework for an objective analysis, thus, simplifying the process of selecting an appropriate software system.

Implementation Management

We are able to manage the implementation of new software in your organization. It is critical that the entire organization buys into and gains ownership in the new system. To accomplish this, we use a team-based approach throughout the implementation of the chosen package. We also obtain certified software trainers when needed. We devise a thorough custom-fit plan including implementation milestones. Our philosophy ensures employee ownership and skills transfer.

 

We have proven results that demonstrate faster implementations, decreased costs, and greater retention by employees. Most importantly, we strive to ensure that your software investment yields rapid returns.

Post Implementation Support

We seek to establish deep and lasting business relationships with our clients. That doesn’t mean we create dependencies; your self-sufficiency is one of our goals. But we’re always available to answer your questions, offer support or provide additional change management – even after your implementation is complete. It’s a commitment that’s won us a strong reputation.

 

The key to this transition is for Schafer Consulting and the software vendor to form a team that is able to respond knowledgably and quickly to user input and provide timely feedback as the new business processes are implemented and unexpected changes are resolved. It is important that the post implementation consulting team ensures a smooth knowledge and responsibility transfer to your organization’s personnel.

IT Strategy

As our clients seek to optimize and innovate their IT strategy, we help them align their organization’s direction while managing technology portfolios. Our team of consultants and architects will work collaboratively alongside with you to assess and define the enterprise business model and enterprise strategy. They will help your executives in envisioning and achieving an IT-enabled future to meet your business objectives.

What We Deliver:

IT Strategy Plans and Roadmaps

IT Governance, Return On Investment and Decision-Making Frameworks

IT Assessments

End-to-End IT Procurement Processes and Recommendations

Technology-Enabled Innovation

Business Process Innovation

As trusted advisors, we will design and implement innovative business processes, along with the underlining infrastructure of policy and procedures, performance management frameworks, organizational structure and technology needed to sustain the change.  We will use our proven methodology and tools to assist you with envisioning, developing, and implementing innovative business processes. We will ensure knowledge is transferred throughout the project, empowering you with a new way of thinking about your business.

What We Deliver:

Effective business processes by streamlining existing processes, eliminating redundancy in order to achieve business goals

Improved service delivery and automating workflows to build a stronger business infrastructure

Reduction in operating costs through adoption of more efficient and strategic approaches to business management

Change Management

Complex business transformation will ultimately impact structure, processes, and people within an organization. To successfully make this transition, our certified Change Management professionals will provide a structured roadmap that takes into consideration of the leadership, commitment, cultural change, management and measurement of the change as well as the methods of engaging and communicating with stakeholders.

 

Our Change Management professionals willdraw on years of experience in business transformation projects and utilize organizational change management best practices and tools to help guide you to success. They can assist you with strategy-driven, business-process driven or technology driven organizational changes.

What We Deliver:

Readiness Assessment

Stakeholder Communication Plans

Learning and Development Plans

Change Implementation Plans and Support

Change Project Management

Support and Training of Internal Change Networks

Systems Integration

Schafer Consulting provides technology-based business solutions to help you achieve greater efficiencies in operations and reduce costs. We design and build custom solutions, and we also implement and integrate commercial software applications such as ERP, CIS, CRM and EAM systems from several leading vendors.

What We Deliver:

Business Intelligence – Our services range from strategy to full development through managed services.

Custom Development - Our custom development services plan, architect and configure technology to assure a cost-effective infrastructure.

Post-Implementation Support

Learning Solutions

Schafer Consulting has extensive experience in the development of training materials and its delivery. We can provide you with the tools using our train-the-trainer methodology or deliver training directly to your end users.

 

Through analysis and identification, design, implementation and evaluation, your organization can efficiently reduce stakeholder resistance, improve employee skill levels, and increase commitment.

What We Deliver:

Learning Needs Assessment

Learning Strategy/Plans

Training Content Development

Course Delivery including Train-The-Trainer Sessions

Evaluation Requirements and Strategy

Policy Manuals

Procedures Guides

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Set Goals. Reach. Repeat.

In partnership with Oracle, we offer a comprehensive and fully integrated stack of cloud applications and platform services designed specifically for the public sector. We welcome the opportunity to share information about our digital engagement solutions.

 

Contact us now to get started today.

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